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The speed of order execution depends on the form of payment and the moment of accepting the application for execution by posting the payment. The order processing time applies to business days. Shipping within the www.elampy.pl store is carried out by the DPD Polska courier company. The vast majority of our products are available for shipment within 24 hours. Other products have information on the product card about the waiting time for the product delivery. When receiving the package, carefully check that the packaging of the goods is intact. In the case of damage to the goods, we should write down a detailed damage report with the courier and immediately send it to the address of our complaint department: firstname.lastname@example.org. The damage report must clearly describe the condition of the packaging (dents, tears, damage, etc.).